REPAIRS OFFICER (MAINTENANCE SURVEYOR) – HAMPSHIRE / SUSSEX BORDER

Salary: £41,725 per annum (full time)
Location: Mobile / Home based (with regular travel across the Hampshire / Sussex border and visits to the Great Dunmow office as required)
Hours: Full time (35 hours)
Benefits: 25 days, plus bank holidays plus 1.5 days complimentary leave, option to purchase additional annual leave, car leasing scheme, healthcare cash plan, enhanced pension, enhanced mileage, plus more

ABOUT US

Hastoe owns and manages more than 7,500 homes across the south of England from Devon to Norfolk. We are a social housing landlord and England’s leading rural housing specialist. We deliver small housing developments in partnership with local communities although for historic reasons, we also own some housing in urban areas.
We are passionate about providing a first-class service for our customers. If you are enthusiastic, customer-focused, and passionate about making a difference to people’s lives, then we want to hear from you.

ABOUT THE ROLE

We have an opportunity for a full time Repairs Officer to join our Property Service (Asset) Team. The successful candidate will work closely with our contact centre, property services admin team and our external contractors. They will be expected to provide excellent customer service to our residents, while ensuring Hastoe maintains and repairs its properties economically and in accordance with the legal requirements.

THIS ROLE OFFERS STRONG SCOPE FOR CAREER PROGRESSION, WITH HASTOE WILLING TO SUPPORT THE CANDIDATE ON THE PATHWAY TO BECOMING AN ASSOCIATE MEMBER OF THE ROYAL INSTITUTION OF CHARTERED SURVEYORS (RICS).

This position is principally to cover the South of England area. Ideally applicants would be based along the A3 corridor for ease of travel between our properties.

Duties will include:

• Inspecting defects in dwellings and specifying cost effective repairs.
• Perform domestic surveys, determine necessary remedial works and specify appropriate repairs.
• Assisting with the specification and inspection of planned maintenance works.
• Assisting with the maintenance of accurate stock data.
• Pre and post void inspections including specifying works and liaising with colleagues in the Housing Team.
• Carrying out Damp and Mould inspections
• Utilising technology to carry out triaging through photos and video calling
• Reviewing and authorising contractor variations