It’s a great time to join Cornwall Housing! We’re listening and responding to what our tenants want from us. We’re changing the focus of our teams and putting the right resources in place, to move to a new way of working based around localities. And we’re investing in our employees – we’ve increased our annual leave offer and have flexible working options through ‘Balance’.
It’s a great time to join Cornwall Housing! We’re listening and responding to what our tenants want from us. We’re changing the focus of our teams and putting the right resources in place, to move to a new way of working based around localities. And we’re investing in our employees – we’ve increased our annual leave offer and have flexible working options through ‘Balance’.
We’re looking for an experienced and motivated Team Leader to guide and inspire our Building Surveyors and Customer Coordinators as we deliver high-quality repairs, maintenance and planned investment services across Cornwall.
If you’re passionate about people, performance, and continuous improvement, and ready to shape the delivery of asset services in one of the UK’s most unique and dynamic regions – this is your opportunity to step up and lead from the front.

THANK YOU FOR YOUR INTEREST IN SUPPORTING OUR IMPORTANT WORK AT CORNWALL HOUSING, DELIVERING SAFE HOMES IN STRONG COMMUNITIES FOR ONE AND ALL!

Recruitment Agencies – we are not currently seeking agency support with this vacancy, thank you. Please view our information for recruitment agencies here: https://www.cornwallhousing.org.uk/jobs/recruitment-agencies/

As a Team Leader at CHL, you will:

• Lead, coach, and develop a high-performing team of Building Surveyors and Coordinators
• Foster a culture of professionalism, safety, and customer focus, aligned to CHL’s values
• Oversee the delivery of repairs & maintenance and planned projects to agreed timescales, budgets, and standards
• Monitor and improve team performance, using data and insight to drive results
• Ensure safety compliance across all work streams, embedding CDM, HHSRS and environmental standards
• Take ownership of team workloads, customer complaints, legal case escalations and contractor performance
• Act as a key link between operational teams, senior leaders, contractors, residents, and local partners
• Deliver robust reporting, risk management, and performance forecasting for your portfolio of works
• Champion resident engagement and ensure timely, transparent communication on all works