Repo Lot Manager-North Charleston SC at Associates Asset Recovery

North Charleston, South Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Apr, 26

Salary

0.0

Posted On

17 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Detail-Oriented, Multitasking, Organizational Skills, Interpersonal Skills, Communication Skills, Investigative Skills, Teamwork, Adaptability, Flexibility, Computer Skills, Repossession Process Knowledge, Inventory Management, Time Management, Problem Solving, Professionalism

Industry

Retail

Description

POSITION PURPOSE The manager is responsible for insuring everything pertaining to the lot is done to completion to meet our clients compliance requirements. Will adhere to all company policy and procedures. They will hire staff for positions needed within the office and the field. Will be responsible for insuring drivers are working to meet and exceed their projected goal each week. Will also be required to go out and solicit for new business in their local area. Job Description: • Verify that all vehicles secured the night before are on the lot and windows are marked with last six of the VIN, client, key status, and drivability • Keep track of appointments, delivery times, and transport information • Handling customer personal property pick-ups and vehicle redemptions • Record daily deliveries and releases to reconcile inventory • Assist and support the Repossession Agents and Camera car drivers when needed and make sure all day-to-day operations and branch goals are being met. • Over see that all personal property from all vehicles, create a detailed inventory in company apps and stored properly • Monitor the property area and remove outdated property • Communicate with statewide team members Requirements • 1-2 years’ relevant customer service experience -recovery or collections preferred • High School diploma or equivalent required • Good computer and keyboarding skills with the ability to operate a tablet with apps • Working knowledge of the repossession process, account handling, and vendor communication preferred • Detail-oriented and the ability to multitask • Must be extremely organized be able to stay on track for upcoming time-sensitive deadlines • Exceptional interpersonal skills, professional, courteous with outstanding oral and written communication skills • Ability to work with a diverse customer and workforce population • Assertive individual with effective investigative and follow up skills • Ability to work well on a team and focus on results, exhibit adaptability and flexibility in a fast pace environment • Work and communicate well with other team members Physical Requirements: • Use a tablet, laptop, and cell phone

Responsibilities

The Repo Lot Manager is responsible for ensuring compliance with client requirements and overseeing daily operations of the lot. This includes managing staff, tracking vehicle inventory, and soliciting new business.