ADDITIONAL QUALIFICATIONS

• Capacity to work independently with little to no supervision
• Experience in the financial services industry is a plus
• Demonstrated ability to translate business requirements into solutions utilizing a customer-friendly approach
• Demonstrated ability to direct initiatives with successful results
• MS SQL and other related Business Intelligence tools
• Excellent verbal and written communication skills
• Demonstrated ability to manage multiple projects and priorities and work in a fast paced environment required
• Strong leadership and organizational skills
• Ability to work independently, as well as in a team environment
• Proficiency with Microsoft Office software, including Word, Excel, Access, PowerPoint, etc
• Previous experience with reporting tools preferred
• Previous experience with Mortgage, Consumer, or Commercial sales origination platforms/systems preferred

ABOUT US

Since day one we’ve always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.

• Data Analytics and modeling; establish baseline metrics and analytics, collaborate with Business Operations and the leadership team to track and report all key performance indicators against annual, quarterly and monthly goals.
• Establish and maintain management dashboards, regional reports, and executive review documents that will drive business outcomes.
• Monitor existing KPI metrics, developing new metrics, identity correlations and root causes
• Design and build visualization dashboards to accelerate information-to-action at scale
• Performing regular system audits to ensure complete and accurate reporting of data/metrics
• Support quarterly, annual planning activities
• Develop programs, methodologies, and reports for analyzing and presenting data
• Act as a SME for BI tools as well as delivering training to team members on the usage of these tools
• Contribute and prepare presentations for internal audiencesInvent new ways to define and measure program effectiveness and organizational productivity