WHO WE ARE

VGH & UBC Hospital Foundation is Vancouver Coastal Health’s primary philanthropic partner, raising funds for specialized adult healthcare services and research for all people living in British Columbia. VGH & UBC Hospital Foundation is the leading charity investing in healthcare innovation in British Columbia and partners with donors to raise essential funds for Vancouver Coastal Health, supporting VGH, UBC Hospital, GF Strong Rehab Centre, Vancouver Coastal Health Research Institute, and Community Health Services.
The Analytics & Research (A&R) team provides senior management and fundraising staff with tools, education, and information and analysis to support high quality decision-making and enable management action.

The Analytics team within A&R is responsible for growing and solidifying the role/use of data in achieving the Foundation’s strategic plan goals, and defining and driving an analytics vision through:

• Promoting data-driven data culture
• Developing and executing a learning and development program to Foundation staff to enable the use of data
• Leading the development of governance processes to enable the use of data, as well as implementation of tools and technologies related to reporting and analytics
• Planning and executing reporting and analysis projects.

The Foundation’s current technology landscape as it relates to business intelligence and analytics includes Salesforce, CRM Analytics, Tableau, and the data warehouse.
The Research team within A&R is responsible for planning and delivery of prospect research activities to identify, assess and qualify, by research, prospective donors and other supporters to support strategic goals of the Foundation, in alignment with the Foundation’s fundraising priorities, as well as providing accurate and salient information on the market and current and prospective donors and supporters through research profiles, ad hoc research reports, risk assessments, pipelines, media monitoring and information to support moves management.

ABOUT THIS ROLE

The Reporting & Analytics Officer develops and implements activities to improve and sustain reporting and analytics capabilities, with a focus on using Salesforce reporting and analytics functionalities.

The officer is responsible for:

• Developing and implementing activities related to user enablement for reporting and analytics tools
• Serving as a subject matter expert and advising Foundation staff on reporting and analytics tools used at the Foundation, including SF reports, Apsona and CRM Analytics
• Designing and delivering reporting and analysis projects of small to medium scope that address business needs

KEY RESPONSIBILITIES

• Using industry best practices for analysis and data visualization, carries out research and develops processes, standards and procedures related to reporting and analytics (e.g. governance processes to enable self-service analytics)
• Develops, maintains and promotes support resources, such as training materials, reference materials and templates
• Develops and implements processes and procedures to enable and promote self-service analytics
• Develops activities and structures to connect users of reporting and enable them to share experience
• Promotes the use of and application of best practices on analysis and data visualization
• Implements activities of moderate risk such as designing and delivering reporting and analysis projects.
• Works with business teams to understand their business requirements as it relates to reporting and analysis, analyzes the requirements and develops solutions, in the form of reporting and analysis projects, that address the specified business needs

The Analytics team within A&R is responsible for growing and solidifying the role/use of data in achieving the Foundation’s strategic plan goals, and defining and driving an analytics vision through:

• Promoting data-driven data culture
• Developing and executing a learning and development program to Foundation staff to enable the use of data
• Leading the development of governance processes to enable the use of data, as well as implementation of tools and technologies related to reporting and analytics
• Planning and executing reporting and analysis projects