QUALIFICATIONS:

• Bachelor’s degree in Data Science or Computer Science with experience is preferred.
• Strong research, critical thinking, and analytical skills.
• Ability to adapt quickly to change and learn new technologies and concepts.
• Excellent written and verbal communication skills.
• Experience working within project or agile product frameworks a plus.

Experience

• Advanced proficiency in Excel and PowerPoint.
• Background in business process mapping, workflow analysis, or staffing metrics preferred

THE REPORTING AND PROJECT COORDINATOR GATHERS, ANALYZES, AND INTERPRETS DATA TO PROVIDE ACTIONABLE INSIGHTS THAT DRIVE PROJECTS, PROGRAMS, BUSINESS DECISIONS, AND STRATEGIES. THIS ROLE ALSO SUPPORTS PROCESS IMPROVEMENTS, PROJECT INITIATIVES, AND SERVES AS A LIAISON BETWEEN TECHNICAL AND NON-TECHNICAL TEAMS.

Essential Functions

• Identify, evaluate, and develop systems, procedures, and practices to meet client business needs.
• Encourage cross-functional teamwork to achieve goals and promote strategic vision, while meeting milestone targets and performance expectations.
• Provide project support as needed, including analysis, documentation, and solution development.
• Analyze requirements and create workflow/process improvements, draft or update specifications, and support user-acceptance testing. Utilize decision tree and flowchart tools for tracking progress.
• Communicate effectively with both technical and non-technical staff regarding issues, solutions, and recommendations.
• Develop and maintain documentation to clearly communicate business needs and solutions.
• Coordinate and conduct training sessions as needed.
• Provide constructive peer-to-peer feedback; serve as a mentor when appropriate.
• Maintain regular, reliable attendance.
• Perform other related duties as assigned.
• Periodic travel may be required.

Experience

• Advanced proficiency in Excel and PowerPoint.
• Background in business process mapping, workflow analysis, or staffing metrics preferred.