ABOUT US

Psicon is a specialist neurodevelopmental service working collaboratively with various NHS trusts to provide autism and ADHD assessments. We are an independent organisation, but most of our work is for the NHS, whom we are proud to support. Psicon is committed to offering the best psychological support and healthcare available. We take an innovative approach to the delivery of our services and ensure that they are of the highest standards in the industry.

We are looking for skilled administrators to join our Reports teams.

Principle duties and responsibilities will include but not limited to:

• Extracting assessment information and updating the patient record system.
• Ensuring clinicians have completed outcome, risk, and clinical summary notes.
• Moving patient through care pathway.
• Ensuring onwards referrals are actioned (or sat in correct care pathway stage).
• Escalating any issues to contract coordinator.
• Claim agreed number of patient reports per day to keep on top of key performance indicators (KPIs) and finalise the report process.
• Ensure clinicians send their dictations or typed reports following clinics as per KPI’s.

Person Specification

• Experience in Microsoft Office, clinical systems, and strong report formatting and proofreading abilities.
• Ability to manage multiple tasks, meet deadlines, and ensure compliance with standard operating procedures.
• Strong written and verbal communication skills; ability to liaise with clinicians and contract coordinators effectively.
• Ability to identify and escalate issues, ensure accuracy in reports, and proactively address challenges.
• Experience in KPI tracking, audits, compliance processes, and familiarity with clinical terminology and electronic patient record systems.