Repossession Coordinator at Credit Union of Georgia

Kennesaw, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

15 May, 26

Salary

0.0

Posted On

14 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Member Service, Data Gathering, Reporting, Operational Support, Lien Notice Review, Demand Letter Issuance, System Documentation, Payment Authorization, Repossession Assignment, Logistics Coordination, Post-Repossession Notices, Vehicle Redemption Communication, Invoice Processing, Remarketing, Deficiency Balance Management, Documentation Maintenance

Industry

Financial Services

Description

Description Credit Union of Georgia continues to grow and with that we are seeking a detail-oriented and proactive Repossession Coordinator to join our team! At Credit Union of Georgia, every role plays an important part in helping our members achieve their financial goals. Even during challenging financial circumstances, we are committed to delivering service that reflects our values and member-first philosophy. The Repossession Coordinator is responsible for ensuring adherence to Credit Union of Georgia processes and procedures while managing the daily administrative and clerical duties associated with the remediation of past-due collateralized accounts. This includes coordinating repossessions, vehicle redemptions, remarketing activities, and follow-up on deficiency balances. Essential Duties and Responsibilities: Deliver exceptional member service by upholding Credit Union of Georgia brand standards and consistently following our Engage, Ask, Solve, and Excite service model. Collaborate with departmental leaders to gather data and provide reporting, insights, and operational support for accounting and finance functions. Review and respond to impound and mechanic lien notices; prepare, issue, and monitor all demand and Right to Cure (RTC) letters. Ensure accurate system documentation when demand letters are issued or repossession is approved; review accounts for payment accuracy and eligibility prior to assignment. Authorize or guide branch and member service staff regarding acceptance of payments on notated accounts in accordance with policy. Assign vehicles for repossession in compliance with established procedures and coordinate all related logistics, including transport to auctions, holding facilities, or designated locations. Prepare and distribute post-repossession notices; communicate with members regarding approved vehicle redemptions. Review, approve, and process invoices associated with repossession activity. Manage all remarketing activities following repossession, including preparing required documentation, evaluating market value, and establishing appropriate sale pricing. Prepare deficiency balance notices and conduct follow-up in alignment with credit union policies and regulatory guidelines. Maintain accurate, timely documentation of all collection and repossession activities within the collections system. Build and maintain positive, productive relationships with internal teams, external vendors, and third-party partners. Demonstrate strong written and verbal communication skills, effective time management, and the ability to prioritize competing deadlines. Participate in ongoing training to remain current on collections practices, repossession procedures, remarketing standards, and applicable laws and regulations. Ensure compliance with the Fair Debt Collection Practices Act (FDCPA), Credit Union of Georgia policies, and all BSA/AML and OFAC requirements. Travel overnight or to other business locations as needed (less than 5%). Perform additional collections-related duties as assigned. Requirements Experience: 2+ years of practical work experience. Education: High school diploma or GED required; associate degree or higher strongly preferred. Why Credit Union of Georgia? At Credit Union of Georgia, you’ll be part of a community-focused organization that values integrity, collaboration, and service excellence. We offer competitive compensation, professional growth opportunities, and a culture that truly cares about people: our members, our employees, and our community. Credit Union of Georgia is an equal opportunity employer. No phone calls or emails related to application follow- up please.

Responsibilities

The Repossession Coordinator manages daily administrative and clerical duties for past-due collateralized accounts, including coordinating repossessions, vehicle redemptions, and remarketing activities while ensuring adherence to Credit Union processes. This role also involves delivering exceptional member service and collaborating with leaders to provide data and operational support for finance functions.