Repossession Specialist II at Ent Credit Union

Colorado Springs, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Jan, 26

Salary

29.0

Posted On

04 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Collections Experience, Verbal Communication Skills, PC Skills, Word, Excel, Outlook, Knowledge of Collection Policies, Knowledge of State and Federal Laws, Customer Service, Negotiation Skills, Attention to Detail, Time Management, Problem Solving, Team Collaboration, Data Entry, Vehicle Repossession Knowledge

Industry

Banking

Description

Company Description Ent Credit Union exists to improve the financial quality of life of the people we serve. This mission drives us every day, but we are more than our mission. We're also individuals using our unique abilities to make our organization, and the communities we serve, better than they were yesterday. We're a not-for-profit that puts people above profits and actively invests in our community. Our rapidly growing team is expanding our reach to serve more people throughout Colorado. To spread our mission far and wide, we need people like you. If you're interested in a paycheck with a purpose, apply with us today. Our people make the difference, and we truly believe you are our greatest asset. Job Description The primary function of this position is to call, send notices and collect past due consumer loans in a timely manner while maintaining Ent's collection policies, State and Federal laws, as well as a high level of member service. This position will also handle repossession assignments and back up the Remarketing Specialist when absent, working with vendors, scheduling the delivery of cars to vendors to prepare the cars for sale, answering member questions, coordinating with 3rd party vendors to list vehicles on auction websites, and determining prices. An additional function is to monitor impounded vehicles (Colo. Springs Police Department or other agency impounds or towing companies) and vehicles at repair facilities once notified of a potential loss of lien. These efforts will thus result in the reduction of net loss. Essential Functions Make collection calls, send notices per policies, and transfer funds when appropriate on past due consumer loans. Assign vehicles for repossession as needed per policy, monitor and follow up with repossession agents. Monitor impounded or held vehicles so Ent does not lose its lien. Make sure all legal notices to repossess have been sent prior to repossession. Verify we have title with good lien, and proper enforceability documents such as Note and Security Agreement. Coordinate with Support Specialist and have all Allied Solutions' claims filed timely once discovered that repossession agents cannot locate collateral , repossessed vehicle is damaged etc. , if there is CPI on loan. If repossessed vehicle has member insurance and if damaged, file Repo Plus claims. Monitor impounded or held vehicles so Ent does not lose its lien by updating Impound Spreadsheet in Collection folder. Back-up Remarketing Specialist as needed by working with vendors to determine needed repair and quality/qualification for auction, scheduling delivery of cars to vendors to prepare the car for sale, answering member questions, determining prices and approving "if" bids, closing sales. Follow up on collateral after assignment using Repossession agent websites and Akcelerant on a regular basis Ad Hoc projects including but not limited to acting as a Back-up to collectors where needed etc. Bank Secrecy Act: Remains cognizant of and adheres to Ent policies and procedures, and regulations pertaining to the Bank Secrecy Act. Qualifications Minimum Formal Qualifications for this Position High School Diploma/G.E.D. or Equivalent. Associate's Degree in Business Administration, Finance, Accounting, Economics, Insurance and Risk Management, or Collections and Recovery. preferred 3+ years' collections experience. Required Technical or Specialized Knowledge/Skills: Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions, and decimals. Must possess excellent verbal communication skills. Proficient in PC skills, Word, Excel and Outlook, and the ability to learn and use the credit union's equipment and software programs. Ability to become familiar with the collection policies and procedures in general, delinquencies and State and Federal laws governing same. Certifications Required: None Environmental, Physical and Psychological Requirements Standing - Occasionally Walking - Occasionally Sitting - Frequently Lifting - Rarely (40 Lbs) Carrying - Rarely Pushing - Rarely Pulling - Rarely Balancing - Rarely Stooping - Rarely Kneeling - Rarely Crouching - Rarely Crawling - Rarely Reaching - Occasionally Handling - Occasionally Grasping - Occasionally Feeling - Occasionally Talking - Frequently Hearing - Frequently Repetitive Motions - Frequently Eye/Hand/Foot Coordination - Occasionally Noises louder than normal speaking volume - Occasionally Temperature Changes - Rarely Atmospheric Conditions - Rarely Additional Information The pay range for this position is: $26 to $29 per Hour (S13) Final compensation for this position will be determined by various factors such as relevant work experience, specific skills and competencies, education, certifications, and internal pay equity. This position is eligible for a monthly incentive plan. Benefits Summary Sheet At Ent Credit Union, we offer a comprehensive benefits package, including: Health Benefits: Affordable insurance, 24/7 doctor access, and a nationwide provider network. 401(k): 3% automatic contribution after three months, plus up to 6% matching. Paid Time Off: During your first year, enjoy 16 days of paid time off (PTO) plus 9 paid holidays. And it grows from there. Volunteer Time Off: Paid time off to give back to the community. Education Support: Up to $10,000 annually for higher education and assistance for certifications. Exclusive Discounts: Significant savings on home, car, and personal loans. For more information about our outstanding benefits please visit our careers page at www.ent.com/careers. We anticipate this position to close on 10/10/2025. Please submit your application at your earliest convenience to be considered. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Responsibilities

The Repossession Specialist II is responsible for calling, sending notices, and collecting past due consumer loans while adhering to collection policies and laws. This role also involves handling repossession assignments and coordinating with vendors for vehicle sales.