Representative, Credit at Pilot Company

Orange, California, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Jan, 26

Salary

36.2

Posted On

04 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Analytical Skills, Critical Thinking, Organizational Skills, Attention to Detail, Written Communication, Oral Communication, Decision Making, Minimal Supervision, Prioritization, Multitasking, Deadline Management, Problem Solving, Customer Support, Account Management, Compliance, Relationship Building

Industry

Retail

Description

Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law. Military encouraged to apply. Job Description Summary The purpose of this job is to monitor customer accounts and payments to ensure collection of receivables and minimize company exposure as well as provide customer support. Essential Functions Perform collection of past-due invoices for direct bill, wholesale, fleet, and RV accounts Monitor and review daily receipts as well as draft returns and collect payments accordingly Develop and maintain customer relationships ensuring response to customer needs including invoices, transaction details, and other account specifics Work with billing card services to active or inactivate accounts on direct bill Support account set-ups by entering accounts into GETPAID/CreditView to document customer activities and issues Work with store reconcilers to help research manual re-bills Assist cash applications team with applying customer payments Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level Ensure all activities are in compliance with rules, regulations, policies, and procedures Complete other duties as assigned Pay Rates Starting between: $21.95 - $36.20 / hour Qualifications Bachelor’s degree in business or related field required Minimum one year work experience required Excellent analytical, critical thinking, and organizational skills Strong attention to detail Excellent written and oral communication skills Ability to make decisions and work with minimal supervision Ability to set priorities, multitask, meet deadlines, and resolve problems with a high sense of urgency

Responsibilities

The representative will monitor customer accounts and payments to ensure collection of receivables and minimize company exposure. They will also provide customer support and maintain relationships with clients regarding invoices and account specifics.