Date: Jul 24, 2025
Location: Dorval, Québec, CA, H4S 2A3
Company: Bombardier
When applicable, Bombardier promotes flexible and hybrid work policies.

HOW TO THRIVE IN THIS ROLE?

• You have a college degree in Business Administration, Hospitality, or a relevant technical field.
• You have 2–4 years of experience in customer service; call center experience is a strong asset.
• You have solid computer skills and are comfortable navigating modern technology and tools.
• You have excellent English communication skills, both written and spoken; functional French is also required.
• You thrive in dynamic, fast-paced environments and adapt easily to change.
• You are customer-focused and committed to delivering exceptional service experiences.
• You are a team player who values collaboration and mutual success.
• You bring knowledge or experience in after-sales customer service within the aerospace industry (preferred).
• You are familiar with tools like SAP, Zendesk, Salesforce, or other CRM systems—experience with Bombardier’s platforms is a plus.
  This position is a 24/7 schedule operations environment, and you are to be ready to work on different shifts and during holidays.

NOW THAT YOU CAN SEE YOURSELF IN THIS ROLE, APPLY AND JOIN THE BOMBARDIER TEAM!

Please note: You don’t need all the skills, knowledge, and experience listed to apply for this position. We’re not looking for the perfect candidate, we’re looking for great talent and passionate individuals.
Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability or other applicable legally protected characteristics to apply.
Job Representative, Customer Service
Primary Location Completion Center
Organization Aerospace Canada
Shift
Employee Status Regular
Requisition 8876 Representative, Customer Service