IT’S NOT A PACKAGE. IT’S A PROMISE®.

As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey starts with you. The places we go, the elements we brave, the promises we deliver – it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you.

DESCRIPTION

The Rep Data Entry Operation Remediation is responsible for remediation, preparation, and clearing of items routed to specific sort workstations by including missing shipping information to the item and in the system to allow for accurate routing and billing within the sortation system.

EDUCATION

Completion of vocational and business courses commonly taught at the high school level.

EXPERIENCE

Entry-level position which could be a new role for a recent high school graduate (or someone in the final year of high school)

SKILLS

Data Entry
Inventory Management

RESPONSIBILITIES

Conduct a visual review of items routed via the sortation system to assess missing information and determine the resolution
Respond to requests from customers to ascertain which product/service or information is required
Scan barcodes, reprint and/or over-label as needed for resolution
Data entry of destination and shipment information to ensure packages are correctly routed (US/ International Shipments)
Prepare and ensure paperwork is completed as appropriate for the package
Escalate unresolved issues of missing information to Customer Shipment Resolution (CSR)
Use or maintain organization assets (e.g., machinery, equipment, vehicles, computers) in accordance with established guidelines.
Work with multiple software applications and programs simultaneously to troubleshoot and add the missing information