SECONDMENT / FIXED TERM 18-MONTH CONTRACT WITH THE POSSIBILITY OF EXTENSION / PERMANENCY

• We offer a salary, 4a, from £45,067 - £56,333 per annum, depending on experience
• Annual incentive related bonus
• Attractive pension scheme (up to 12% company contribution)
• Development opportunities in line with the Requisitions Manager progression plan
• 25 days annual leave plus bank holidays – plus an extra wellness day!
• Life assurance cover of 4 times pensionable salary
• A great benefits package – choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.
• Retail savings scheme
• Online GP service, cycle to work scheme, gym membership discounts and many more!
  Location: Buttershaw, Bradford (hybrid working)
  Work Type: Permanent, full time, 37 hours per week Monday – Friday between a working window of 8:00am-6:00pm
  We have an exciting opportunity for a Requisitions Manager to join the Developer Services team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you?

WHAT WE DO:

Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it’s so much more than this.
We look after communities, protect the environment, and plan to look after Yorkshire’s water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region’s health, wellbeing, and prosperity.
New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry.

WHAT SKILLS & QUALIFICATIONS YOU WILL NEED:

• Ideally degree-qualified or equivalent - Engineering, Construction, Project Management or Environmental disciplines.
• Understanding of clean water networks and their operation through the water cycle.
• Be able to demonstrate experience and knowledge of water mains design and construction.
• Specialist or subject matter expert of a technical area and/or operational experience of water assets and systems from Source to tapCommercial awareness.
• Strong people manager with proven experience managing large teams
• Excellent leadership qualities with a proven track record of driving sustainable performance against challenging business targets.
• Excellent influencing, negotiating and communication skills, both written and oral.
• Ability to identify, deliver and embed change to influence and drive positive culture and behaviours to drive performance improvement.
• Ability to operate in a highly regulated environment.
• Passionate about customer service and business performance.
• Experience of working within a resource planning environment.
• It would be desirable if you have Project Management or Contract Management experience and/or related qualifications
• It would also be advantageous if you understand relevant sections of the Water Industry Act, Town and Country Planning Act and other relevant legislation (e.g. Land Drainage, Highways and Building Acts).
• Lean Six Sigma / Continuous Improvement experience would also be beneficial
  Although we operate 24 hours a day, 365 days a year, it’s important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn’t always easy!

• Accountable for all responses to enquiries on mains infrastructure facilitating new development and growth across the region whilst protecting Yorkshire Water assets and future network performance.
• Provision of support on large scale and complex new developments to ensure both customer needs are met, and Yorkshire Water interests and assets are protected.
• Accountable for the coaching, technical support, and advice given to colleagues ensuring new assets are designed and constructed to appropriate standards and existing assets are not adversely impacted by new development activity.
• Attend and contribute to external meetings with key stakeholders, including formal meetings with Developers, SLPs and NAVs to represent YW views and requirements.
• Through Performance Excellence, embed a continuous improvement culture, aligned to Yorkshire Water Purpose, Customer Experience Strategy and our Customer
• Promise where performance conversations take place daily/weekly with colleagues. Ensuring the vital few key metrics for safety, operational performance and wellbeing are routinely and visibly tracked, monitored and quickly acted upon where necessary to ensure we consistently deliver (and where possible exceed) against key metrics that deliver upper quartile D-MeX performance
• Undertake daily analysis of performance that supports day to day management of the new mains infrastructure team to deliver high quality technical solutions to property developers withing agreed timescales and supports fluctuating demands in workloads and cover periods of absence
• Undertake quality audits on an on-going basis that ensure compliance with regulatory undertaking, allow for root cause analysis that drive future improvement to support an improvement in future performance
• Manage escalated internal and external enquiries by telephone, mail or email to ensure that a seamless, efficient service is delivered to customers.