Research Analyst, Customer Experience at Ipsos Field

Toronto, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

11 Jun, 26

Salary

55000.0

Posted On

13 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Management, Market Research, Communication Skills, Problem Solving, Critical Thinking, Analytical Skills, Attention To Detail, MS Office Suite, PowerPoint, Excel, Organization Skills, Data Verification, SPSS, Quantitative Data

Industry

Market Research

Description

What makes this role important at Ipsos? We are looking for someone who is passionate about market research and motivated by a fast-paced and challenging work environment. This is an excellent entry-level opportunity for someone who is interested in starting a career in market research. Please note: this position is a 12 month contracted position covering a maternity leave. You will still be eligible for PTO and benefits. What you can expect to be doing: * Manage the launching and ongoing maintenance of research studies * Creation and maintenance of technical specifications in proprietary software for study questionnaires * Quality check study questionnaires & perform in-depth quality checks at every stage of the process * Liaising with our internal data collection teams, coding & data processing teams * Perform data verification * Identify and solve project issues as they arise This might be the job for you if you have: * Completed bachelor's degree * Relevant project management and/or market research experience an asset * Outstanding verbal and written communication skills * Excellent problem solving, critical thinking and analytical skills * Proactive, “can do” attitude * High attention to detail: ability to balance overall project goal with key milestones and tasks * Advanced proficiency with MS Office Suite; specifically, PowerPoint and Excel * Self-starter with superior organization skills who thrives in a deadline driven environment * Ability to juggle multiple projects and diplomatically respond to conflicting needs * Exposure to quantitative data and analytics – through relevant projects as well as basic understanding of SPSS tool * Bilingual an asset, but not required. In accordance with Ontario & British Columbia law, the estimated base salary for this role is $55,000. Your final base salary will be determined based on several non-discriminatory factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications. If you don’t meet 100% of the requirements, we encourage all who feel they might be a fit for the opportunity to apply. We may consider a variety of backgrounds for a particular role and are also committed to considering candidates for available positions throughout our organization, not just the one you’re applying to! What’s in it for you: At Ipsos you’ll experience opportunities for Career Development, an exceptional benefits package (including generous PTO, healthcare plans, wellness benefits), a flexible workplace policy, and a strong collaborative culture. To find out more about all the great reasons to work at Ipsos, how we’re making an impact around the world, and more about our benefits and employee programs, please visit: Why Work at Ipsos | CA [https://www.ipsos.com/en-ca/why-work-ipsos] Commitment to Diversity Ipsos recognizes the necessity of building an inclusive culture that values each employee’s individuality and diverse perspectives. For more than 40 years, our mission has been to generate and analyze data about society, markets, brands, and behaviors to provide our clients with the insights that elevate their understanding of the world. This could not be fulfilled without Ipsos’ diverse employees who compile and analyze this data—they are the essence of who we are and what we do. We are committed to providing equal opportunity to all employees, creating an environment that promotes inclusion, and enabling employees from all walks of life to flourish. Ipsos encourages our employees to act in a respectful and responsible manner, in line with code of best practices concerning diversity and inclusion, human rights, equality, and civility for every individual. Ipsos is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability. #LI-AA1 #LI-Hybrid #IpsosCanada Ipsos is one of the world’s largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we are proud of our continuous efforts in making Ipsos the best place to work! At Ipsos, we collaborate with the world’s leading organisations to help them grow the right talent, fulfill their brand promises, and optimise financial outcomes. From corporate strategy to operational excellence, we cover the entire experience landscape. Our research, advanced analytics and advisory solutions enable clients to predict and adapt to change, create enriched, improved, and differentiated experience ecosystems. Our approach is deeply human-centric, and our global network of expert teams have a rigorous understanding of CX and EX that’s backed by decades of cultural knowledge and industry experience. So, while our work is powered by insights and driven by technology, it’s always all about people

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Responsibilities

The role involves managing the launch and maintenance of research studies, including creating and maintaining technical specifications in proprietary software for study questionnaires. Responsibilities also include quality checking questionnaires, liaising with internal data collection and processing teams, performing data verification, and resolving project issues as they arise.