KNOWLEDGE, SKILLS, AND ABILITIES (KSAS)

• Strong interpersonal skills with the ability to work collaboratively in team settings and build effective relationships with colleagues, external partners, and stakeholders.
• Excellent written and oral communication skills, including the ability to synthesize complex information into clear, concise reports and present findings to both technical and non-technical audiences.
• Demonstrate motivation and initiative, with the ability to work independently and within cross-functional teams.
• High level of cross-cultural sensitivity and awareness, promoting inclusive and respectful interactions.
• Strong organizational skills with the ability to manage multiple projects simultaneously, prioritize tasks, meet deadlines, and maintain attention to detail.
• Excellent critical thinking and sound judgment skills to analyze information and solve problems effectively.
• Proficiency in interpreting, understanding, and communicating policies, procedures, and technical information.
• Strong research skills, with the ability to investigate current and emerging issues in child welfare services, workforce development, and related fields.
• Experience designing, administering, and analyzing surveys or other data collection instruments.
• Expertise in using office software suites and research tools to support survey development, data management, and administrative functions.
• Flexibility and adaptability to respond to changing priorities and emerging research needs in a dynamic work environment.
• Ability to take ownership of projects, follow through on tasks, and work with minimal supervision.
  Qualifications:

MINIMUM EDUCATION

Equivalent to a bachelor’s degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.
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MINIMUM EXPERIENCE

• 5-years of progressively responsible experience performing varied or specialized administrative and analytical duties and/or service as a program administrator.

PREFERRED QUALIFICATIONS

• 4+ years of applied research experience, including literature reviews, analysis, and reporting
• 2+ years designing/analyzing surveys (Qualtrics preferred)
• Familiarity with child welfare systems and workforce development initiatives
• Tech-savvy
• Proficiency in data visualization tools

SPECIFIC DUTIES

This is a 40-hour a week, hybrid, full-time position working M-F from 8:00 to 4:30 p.m. and is based on contract funding, subject to annual renewal. The position is subject to intermittent overnight travel and work shifts outside of normal business hours, including weekends and evenings. This position is based in California with a regular on-site work location at the Academy for Professional Excellence’s San Diego office.
Note: Some duties may include working with and/or exposure to sensitive/traumatic topics or material dealing with child abuse, abuse against older adults, and adults with disabilities, and/or issues and scenarios related to mental health, substance use, or racism.
The Academy is a project of the San Diego State University Research Foundation, which is grant-funded and serves as an auxiliary to the University. The Academy is based near, but not on campus, and does not have direct responsibilities for working with or teaching college students.
The Academy is currently working to update employee classifications. This position may be subject to a future classification change, however, this does not change the role, responsibilities, or compensation of the position.

OTHER DUTIES AS ASSIGNED (5%)

• Perform other duties as assigned, which are in the best interests of the Academy for Professional Excellence.