Research Director, Win-Loss at Klue
Toronto, ON, Canada -
Full Time


Start Date

Immediate

Expiry Date

16 Oct, 25

Salary

105000.0

Posted On

16 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Reporting, Data Analysis

Industry

Marketing/Advertising/Sales

Description

You found us. Awesome. Something led you here, maybe a glimpse of potential and something amazing? Well that’s how we feel about Klue.

WHY JOIN KLUE?

At Klue, we’re not just building a company; we’re redefining an industry. If you’re looking for a role where you can make a real impact, lead with innovation, and be part of a team that values creativity and collaboration, then we want to hear from you.
Some of our existing clients include Salesforce, Gong, Seismic and Shopify!
Our mission continues to be focused on helping our customers win more with actionable competitive and market insights and expanding those to include Win-Loss insights within our All-in-Won platform. No other provider in the market offers win-loss as part of their solution.

TECHNICAL SKILLS

  • Strong technical aptitude and ability to quickly learn software programs
  • Experience with AI tools (ex. ChatGPT, Perplexity, Gemini)
  • Familiar with survey creation, reporting, data analysis and visualization tools

How To Apply:

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Responsibilities
  • Program design: Work with B2B software clients to create personalized win, loss, and churn research programs that align with their specific learning objectives.
  • Program delivery: Conduct deep detailed buyer and customer interviews to identify key insights and opportunities and uncover why clients are winning or losing deals.
  • Program performance: Expectation to exceed interview targets - measured on a quarterly and annual basis.
  • Data analysis: Provide clients with ongoing trend analysis updates and executive-level presentations of our findings and recommendations.
  • Collaborate: Work closely with other members of the client success team to ensure smooth execution and strong client value realization.
  • Client Management: Drive renewal and growth opportunities and work closely with your client success partner on all aspects of client management.
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