JOB DESCRIPTION

This role is central to building the ICOs approach to using insight and evidence to inform ICO’s policy and decision-making. An evidence-based and outcome focused approach to regulation, which puts people at the heart of what we do, will be crucial to ensure we deliver on the vision set out in ICO25.
The Information Commissioner’s Office (ICO) is the independent regulator of information rights. In a data-driven world, we provide advice, guidance, and support to organisations enabling compliance with their obligations, as well as protecting individuals and their personal data.
As an employer, we are passionate about making a positive difference to the lives and careers of our people, and we empower you to be curious, impactful, collaborative and respectful.

JOB DESCRIPTION

You will be working in the newly formed Market Research function. You will have responsibility for supporting the commissioning and project management of market research projects, as well as supporting teams across the ICO on their respective research projects.
You’ll work closely with qualitative and quantitative researchers, insights specialists, and research managers within the function to help deliver strategically important research programmes.
You’ll be collaborating closely with colleagues across the ICO to ensure a joined up approach to research, and support to build a research culture across the ICO. You will also support the team as they scope the needs of the organisation and identify evidence gaps that require market research with the UK public.

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

KEY RESPONSIBILITIES:

• Supporting Senior Researchers with procurement and management of qualitative and quantitative market research, including quality control processes and oversight of key outputs, keeping colleagues updated and ensuring milestones are met.
• Supporting Senior Researchers to disseminate findings internally in compelling and engaging ways.
• Working with colleagues across the ICO to champion the value and importance of market research, identify priority areas for qualitative and quantitative research, build ongoing relationships and ensuring early understanding of research needs.
• Working collaboratively with colleagues to understand key concerns, the evidence required, and identify the most effective, timely and value for money approaches to delivering those needs.
• Identifying opportunities for bringing together and disseminating research and evidence both internally and, where appropriate, externally, including information gathered from external research sources.
• Supporting Senior Researchers to inform and educate colleagues on best practice and ensuring that high standards are adhered to.
• Proactively develop market research expertise, keeping abreast of developments in qualitative and quantitative research methods.