Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Research Specialist 5 Financial Services Investigations Hybrid at Citi

O'fallon, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Apr, 26

Salary

0.0

Posted On

08 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Judgment, Troubleshooting, Training, Payment Processing, Reconciliation, Goodwill Policy, Point Of Sale, Quality Assurance

Industry

Financial Services

Description

Works under little to no direct supervision. Ensures the quality and service of self and others. Supports the function by responding to payment and reconciliation inquiries in a timely matter. Utilizes judgment to process goodwill policy write-offs and have the ability to troubleshoot point of sale issues for merchants and processors. Assists with the training of new hires or team members. Make decisions with little assistance from lead or manager. Works under little to no direct supervision. May support an expansive and/or diverse array of products/services. Applies working knowledge of technical and professional principles and concepts and in depth knowledge of team objectives; and, impacts the business by ensuring the quality of the tasks or services provided. 2-4 years relevant experience High School diploma or equivalent ------------------------------------------------------ For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Anticipated Posting Close Date: Jan 21, 2026 ------------------------------------------------------

Responsibilities

The Research Specialist 5 works under little to no direct supervision, ensuring quality and service while responding to payment and reconciliation inquiries. They also assist in training new hires and make decisions with minimal assistance.