Research Specialist-Property Records/Exemptions at Dallas Central Appraisal District

Dallas, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Jun, 26

Salary

40189.0

Posted On

06 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Organization, Adaptability, Time Management, Communication, Written Communication, Data Entry, Quality Control, Auditing, Interpersonal Skills, Problem Solving, Office Equipment Operation

Industry

Government Administration

Description

Description Are you looking for a terrific work/life balance with excellent benefits? Are you timely, organized and great with people? A self-motivated, quick learner, with previous office experience? As a Property Records Exemption Specialist, you will have the opportunity to provide excellent customer service to the public. The ideal Property Records Exemption Specialist has excellent public relations skills, is adaptable, organized, and has a positive attitude. As the Property Records Exemption Specialist, you will work directly with property owners regarding ownership and exemption issues allowing you to have a direct impact on the community. Responsibilities: Interpret official documents regarding ownership. Process all types of exemption applications. Work customer service on the phone and in person. Review reports for quality control and audits. Prepare journal entries to correct accounts on previously certified rolls. Work with Appraisal Groups. Other duties as assigned. Benefits: Medical Vision Dental Wellness Program Retirement Plan Deferred Compensation Plan Life Insurance Paid Time Off Advancement Opportunities Salary starts at $38,720 to $49,189.50 DOE At the Dallas Central Appraisal District fairness and equality are the core of who we are. We are committed to inclusion across race, gender, age, religion, identity, and experience. The Dallas Central Appraisal District is an equal opportunity employer. Requirements High School Diploma, GED, or equivalent experience. Proficient in the use of a PC and Microsoft Office Software. The ability to concentrate on assigned tasks and to manage time effectively. The ability to ask questions that will bring forth the information needed to assist the customer efficiently. The ability to communicate clearly on the telephone and face to face. Additionally strong written communication skills are necessary. Experience with U.S. Mail, UPS, Express Mail Carriers and procedures is beneficial. Must be able to sit or stand for extended periods of time with ability to reach, bend and move up/down. The ability to lift and carry up to 20 pounds of files or equipment. Applicant must be able to pass a standardized skill test administered by the District. If assigned to deliver and retrieve mail to and from the Post Office, must possess a valid Texas Driver's License and comply with the DCAD automobile insurance requirements (Auto Allowance provided) Preferred: Bilingual in Spanish - (read and speak) Office experience with knowledge of office equipment, postage meters, and other office equipment Previous customer service, appraisal or tax office experience

Responsibilities

The specialist will interpret official documents regarding property ownership and process various types of exemption applications while providing direct customer service to property owners concerning ownership and exemption issues. Responsibilities also include reviewing reports for quality control, performing audits, and preparing journal entries to correct accounts.