For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.

JOB SUMMARY

We are seeking an experienced Facility Supervisor to join our Insourcing Solutions team, located in Boston, MA within the Charles River Accelerator & Development Labs (CRADL) animal facilities.
As the Facility Supervisor you will provide direct supervision of the daily activities and training of staff conducting husbandry and support services. Prioritize and complete on-going tasks independently following established policies and guidelines. Liaises with clients to ensure satisfaction with staff performance

Additional responsibilities include:

• Plan, create, assign, and monitor work schedules for staff daily husbandry and study support assignments; assign weekend, holiday, and on-call coverage.
• Conduct interviews and assist in recruitment efforts.
• Responsible for personnel management activities such as mentorship, personnel actions, training and development, performance feedback, disciplinary actions, and annual performance and salary reviews.
• Monitor and analyze staff performance to ensure the highest level of animal care and support, timely reporting of health concerns, and meeting client needs.
• Monitor and document task completion and deviations from defined KPIs, submitting monthly reports to CRADL management to support contract deliverables.
• Communicate with clients, listen to feedback/concerns and respond promptly and professionally, demonstrating strong organizational skills to manage multiple tasks, prioritize effectively, and ensure that client service operations run smoothly.
• Ability to perform or obtain proficiency to provide husbandry or technical backup on dosing, injections, collections as needed.
• Inspect animal housing systems to ensure proper setup and function; coordinate the movement of animals within the facility and assign housing locations for incoming animals.
• Conduct routine QA inspections of animal holding and support facilities to ensure established levels of animal health, facilities condition, sanitation levels, environmental parameters, and security are being met or exceeded.
• Investigate animal welfare concerns, propose and deliver appropriate mitigations to active concerns while preventing future recurrences.
• Generate work orders, maintain documentation on all maintenance and ensure resolution.
• Place & receive orders, monitor acquisition, receipt, storage and issue of supplies/animals; supervise the use of all space within the facility.
• Supervise record maintenance; generate and submit reports and report operations issues to management.
• Provide timely, concise and effective communication regarding all facility utilities, infrastructure, process equipment, and supply chain and housing system issues to management.
• Participate in the development and implementation of CRADL organization and site-specific policies and SOPs.
• Provide timely, concise and effective communication regarding all facility utilities, infrastructure, process equipment, and supply chain and housing system issues to management.

JOB QUALIFICATIONS

The following are minimum requirements related to the Facility Supervisor position.

• High school diploma, General Education Degree (G.E.D.) or equivalent required.
• Bachelor’s degree (B.A./B.S.) in animal or life sciences field preferred.
• Minimum four 4 years in a laboratory animal facility of which 2 years is supervisory or lead technician experience.
• Laboratory Animal Technologist (LATG) certification from AALAS or Certified Supervisor (CS) certification from ICPM preferred.

The pay range for this position is $80-95K USD per hour. Please note that salaries vary within the range based on factors including experience, skills, education, certifications, and location.

• Plan, create, assign, and monitor work schedules for staff daily husbandry and study support assignments; assign weekend, holiday, and on-call coverage.
• Conduct interviews and assist in recruitment efforts.
• Responsible for personnel management activities such as mentorship, personnel actions, training and development, performance feedback, disciplinary actions, and annual performance and salary reviews.
• Monitor and analyze staff performance to ensure the highest level of animal care and support, timely reporting of health concerns, and meeting client needs.
• Monitor and document task completion and deviations from defined KPIs, submitting monthly reports to CRADL management to support contract deliverables.
• Communicate with clients, listen to feedback/concerns and respond promptly and professionally, demonstrating strong organizational skills to manage multiple tasks, prioritize effectively, and ensure that client service operations run smoothly.
• Ability to perform or obtain proficiency to provide husbandry or technical backup on dosing, injections, collections as needed.
• Inspect animal housing systems to ensure proper setup and function; coordinate the movement of animals within the facility and assign housing locations for incoming animals.
• Conduct routine QA inspections of animal holding and support facilities to ensure established levels of animal health, facilities condition, sanitation levels, environmental parameters, and security are being met or exceeded.
• Investigate animal welfare concerns, propose and deliver appropriate mitigations to active concerns while preventing future recurrences.
• Generate work orders, maintain documentation on all maintenance and ensure resolution.
• Place & receive orders, monitor acquisition, receipt, storage and issue of supplies/animals; supervise the use of all space within the facility.
• Supervise record maintenance; generate and submit reports and report operations issues to management.
• Provide timely, concise and effective communication regarding all facility utilities, infrastructure, process equipment, and supply chain and housing system issues to management.
• Participate in the development and implementation of CRADL organization and site-specific policies and SOPs.
• Provide timely, concise and effective communication regarding all facility utilities, infrastructure, process equipment, and supply chain and housing system issues to management