Researcher/Video Auditor - Brooklyn at Premier Infrastructure & Energy

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Jul, 26

Salary

17.0

Posted On

09 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Attention To Detail, Map Reading, Communication Skills, Computer Skills, Customer Service, Multitasking, Data Processing, Record Keeping, Utility Locating, Compliance Auditing

Industry

Utilities

Description

Description Premier Infrastructure & Energy is currently seeking a motivated and detail-oriented Researcher/Video Auditor to play a key role in ensuring the excellence and reliability of our field operations. This is an office position and is an exciting opportunity to be part of a respected and growing company that’s making a real impact in the Utility space. If you're passionate about quality, thrive in the field, and are ready to grow your career with a forward-thinking team — we want to meet you! Our Researcher/Video Auditor role is crucial to ensure that all company procedures, client standards and safety processes are followed. In this role, the Researcher/Video Auditor will review video taken by our Utility Locators to confirm work location by use of landmarks and ensure proper markings are left at work sites. Responsibilities: Processing 811 Tickets for Underground Utilities Providing Maps & Records to Field Technicians Assisting Field Operations with Special Requests Coordinating & Prioritizing Distribution of Work Volume Notifying Utility Companies of Critical Facilities Review all videos to ensure our field work stays in compliance with the business standards. Utilize our audit program to answer relevant questions for each video audit performed. Meet weekly audit production to ensure the company meets our client requirements. After hours on-call rotations. Premier Infrastructure & Energy offers a competitive benefits package, including Paid Time Off (PTO), comprehensive Health Benefits, 401(k) retirement plan and a rewards and recognition program — because we believe in taking care of our team and celebrating great work. Requirements Excellent attention to detail Work at our Brooklyn office Ability to multitask Ability to read and understand maps (example: Google Maps, identifying North, South, East, West, etc) Strong communication skills Computer skills and ability to learn company software Customer service skills

Responsibilities

The Researcher/Video Auditor is responsible for reviewing field work videos to ensure compliance with business standards and client requirements. They also process 811 tickets, manage utility records, and coordinate the distribution of work volume for field technicians.