Reservation Agent at Accor
Jasper, AB, Canada -
Full Time


Start Date

Immediate

Expiry Date

04 Dec, 25

Salary

20.22

Posted On

04 Sep, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Opera, Front Office

Industry

Hospitality

Description

Company Description
Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge—where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world-class hospitality, and endless opportunities to explore. This is more than just a job—it’s a chance to live, work, and thrive in a place like no other. Join us and make every day an unforgettable adventure!
Job Description

YOUR SKILLS & QUALIFICATIONS:

  • Minimum 1 year Front Office, Reservations or Sales experience required.
  • Must possess professional telephone etiquette and have an excellent command of the English language.
  • Must be flexible with shift start/end times and available to work both weekdays and weekends, depending on operational needs.
  • Typing skills, approximately 40 words per minute.
  • Property Manager (Opera), and Microsoft Office applications experience an asset
    Additional Information
    Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Responsibilities
  • Respond to all Room Reservation, Rate Offering and Hotel Information inquiries promptly and professionally via telephone, fax and/or E-mail.
  • Reserve hotel accommodations for guests in the Leisure, Business Travel, Convention/Association, Corporate Meetings and Wholesale (FIT & IMM) market segments.
  • Accurately record all required reservation information in the Central Reservations System and/or the Opera Property Management System (PMS).
  • Drive the hotel’s upsell program by consistently offering best suitable room types according to guest needs and maximizing hotel revenue and earn incentive in accordance with company’s standards
  • Other duties as assigned
    Qualifications
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