Reservation Agent (Arabic Speaker) at Accor

Doha, , Qatar -

Full Time

Start Date

Immediate

Expiry Date

10 Oct, 26

Salary

0.0

Posted On

12 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Reservation Management, Upselling, Guest Service, Opera PMS, Fidelio PMS, Arabic Communication, English Communication, Multitasking, Attention To Detail

Industry

Hospitality

Description

Company Description Contemporary, convenient and perfectly positioned, the upscale Mövenpick Hotel Doha is a 4-star luxury hotel, ideal for business travellers. Just 11km from Hamad International Airport and minutes from the business district, this hotel is centrally located on the prominent Corniche Road opposite the iconic Museum of Islamic Arts. Job Description We are seeking a detail-oriented Reservation Agent (Arabic Speaker) to join our team. You will handle all reservation requests via phone, email, and other communication channels while ensuring excellent guest service and maximizing room sales. Key Responsibilities: Process and manage reservations accurately and efficiently Maintain full knowledge of hotel rates, rooms, and services Upsell rooms and convert inquiries into bookings Coordinate with Sales & Front Office teams Ensure all guest details and booking requirements are complete Qualifications Previous hotel reservation experience Knowledge of PMS systems (Opera/Fidelio preferred) Strong communication skills (English & Arabic preferred) Ability to multitask in a fast-paced environment A positive attitude and attention to detail Additional Information Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS Job-Category: Sales & Marketing Job Type: Permanent Job Schedule: Full-Time

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Responsibilities

Manage hotel reservation requests via phone and email while maximizing room sales through upselling. Coordinate with Sales and Front Office teams to ensure accurate guest bookings and service delivery.