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Reservation Agent - Daily Worker at Accor

Kuta Selatan, Bali, Indonesia -

Full Time

Start Date

Immediate

Expiry Date

21 Jun, 26

Salary

0.0

Posted On

23 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Booking Handling, Cancellation Handling, Modification Handling, Customer Service, Guest Inquiries, Interpersonal Skills, Verbal Communication

Industry

Hospitality

Description

Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster. Job Description ABOUT THE ROLE •Accurate and efficient handling of bookings, cancellations, and modifications. •Ensure excellent customer service and respond to guest inquiries and concerns. •Collaborate with front desk, sales, and other teams to ensure seamless reservation processes. Qualifications YOUR SKILLS & EXPERIENCES •Previous experience in a similar role is preferred •Strong listening and interpersonal skills •Excellent verbal communication skills Additional Information WHY WORK FOR ACCOR Employee benefit card offering discounted rates at Accor hotels worldwide. Develop your talent through Accor’s learning programs. Opportunity to grow within your property and across the world! Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities. Job-Category: Sales & Marketing Job Type: Temporary Job Schedule: Part-Time

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Responsibilities

The role requires accurate and efficient management of bookings, cancellations, and modifications while ensuring excellent customer service by responding to guest inquiries and concerns. This involves collaborating with various internal teams like the front desk and sales to maintain seamless reservation processes.