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Reservation Agent (Saudi National ) at Accor

Riyadh, Riyadh Region, Saudi Arabia -

Full Time

Start Date

Immediate

Expiry Date

10 Mar, 26

Salary

0.0

Posted On

10 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Reservations Management, Communication Skills, Attention to Detail, Problem Solving, Collaboration, Microsoft Windows, Opera Software, Guest Services, Personalized Recommendations, Knowledge of Local Attractions, Professionalism, Email Communication, Phone Etiquette, In-Person Interaction

Industry

Hospitality

Description

Company Description Mӧvenpick Hotel & Residences Riyadh Job Description We are seeking a dedicated and professional Reservations Agent to join our prestigious team in Riyadh, Saudi Arabia. As the first point of contact for our esteemed guests, you will play a crucial role in delivering exceptional service and creating unforgettable experiences. Handle incoming calls, emails, and in-person inquiries with the utmost professionalism and courtesy Manage reservations for accommodations, dining, and special events, ensuring accuracy and attention to detail Provide comprehensive information about our facilities, services, and local attractions Anticipate guest needs and proactively offer personalized recommendations and solutions Collaborate with various departments to fulfill guest requests and resolve any issues promptly Maintain up-to-date knowledge of property offerings, promotions, and local events Uphold the highest standards of customer service excellence at all times Qualifications Previous customer related experience an asset Must possess outstanding guest services skills and sophisticated verbal communication skills Computer literate in Microsoft Window applications required Previous Opera experience an asset High communication skills verbal and written. Perfect use of English. Command of Arabic will be considered and important asset

How To Apply:

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Responsibilities

The Reservations Agent will handle incoming calls, emails, and inquiries while managing reservations for accommodations and events. They will provide information about facilities and local attractions, anticipate guest needs, and collaborate with departments to resolve issues.