Indigo Park Canada is seeking a customer-focused and detail-oriented Reservation Clerk to join our team at Pearson Airport. As a global leader in parking and mobility solutions, we’re looking for someone who thrives in a fast-paced environment, enjoys helping people, and can manage multiple priorities with accuracy and professionalism.

• Greet and assist customers in person, over the phone, and by email, delivering a friendly and efficient experience.
• Support clients using our online reservation system by inputting accurate data and resolving issues effectively.
• Explain Indigo’s parking products and services clearly and confidently.
• Manage daily data entry tasks and ensure all customer information is kept up to date and confidential.
• Monitor voicemails and respond to customer inquiries in a timely, courteous manner.
• Process refunds and support investigations related to customer concerns.
• Collaborate with the team to continuously improve customer satisfaction.
• Take initiative to complete other administrative duties as assigned.