Accountabilities

• Issuance of manual & system generated EMDs / manual documents for customer airlines operating out of Zayed International Airport.
• Ticketing functions for customer airlines including issuance / re-issuance of tickets & ancillaries using Amadeus reservations desktop
• Effective land transport arrangements for the disrupted guests
• Reporting the documents issued on daily basis for customer airlines to the respective finance teams
• Handling the cash / credit card sales daily (shift wise reconciliation) reporting to the shift DOS on duty. Cash deposits to be done to respective accounts
• Responding to queries / charge back cases with supporting documents to the finance / revenue teams with customer airlines
• Preparation of sales / revenue reports on daily, weekly and / or monthly basis and reporting to the relevant airlines
• Managing stock (EBTs / MCOs) stock control, issuance, segregation, reporting and replenishment
• Managing the Hub petty cash releasing cash with necessary approvals, documentation and replenishment of cash maintaining the petty cash tracker