Job Ref: CG11836
Branch: Crowne Plaza Gerrards Cross
Location: Crowne Plaza Gerrards Cross, Buckinghamshire
Salary/Benefits: Great Salary + Cairn Staff Rate + Other Benefits!
Contract type: Permanent
Hours: Full Time
Posted date: 21/07/2025
Closing date: 23/08/2025

ABOUT US:

Cairn Group is a leading UK hospitality company with over 60 years of expertise in hotel acquisition, ownership, management, investment, and development. Our journey has been shaped by successful partnerships with global brands and a commitment to creating thriving, guest-focused properties.
At Cairn Group, our values - Respect, Integrity, Sustainability, and Excellence (RISE) - are at the heart of everything we do. We respect our team and guests, act with integrity, and invest in our people to build a sustainable future - for our business, our communities, and the planet. Every day, we work to deliver excellence, going the extra mile to create outstanding experiences for our guests.

As a Reservations Coordinator at Cairn Group, you’ll be one of the first friendly contacts our guests have—helping to shape their decision to stay and setting the tone for a seamless experience.
You’ll handle enquiries and reservations via phone, email, and online channels, ensuring every booking is accurate, complete, and shared with the relevant departments.
Your role involves managing individual and group bookings from enquiry to confirmation, supporting our Sales, ME, and Revenue teams to maximise revenue and occupancy.
By building strong relationships with our regular guests and delivering top-tier service, you’ll help ensure we remain their first choice, every time.