RESERVATIONIST at wish You Were Here Group
Santa Monica, California, United States -
Full Time


Start Date

Immediate

Expiry Date

07 Apr, 26

Salary

22.0

Posted On

07 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Reservation Management, Guest Inquiries, OpenTable, Communication Skills, Multitasking, Professionalism, Detail-Oriented, Organizational Skills, Customer Service, Problem Solving, Confidentiality, Health and Safety Compliance, Event Coordination, Pre-Payment Handling, High-Volume Environment

Industry

Hospitality

Description
Description Now Hiring: Part-Time Reservationist – Èlephante Location: Santa Monica, CA Position: Part-Time Pay Range: $20–$22/hour Estimated Hours: 25–30 hours per week Èlephante is a high-volume, upscale restaurant in Santa Monica known for exceptional hospitality and a dynamic guest experience. We are currently seeking a detail-oriented, guest-focused Part-Time Reservationist to join our team. This role is ideal for someone who enjoys being the first point of contact for guests, thrives in a fast-paced environment, and understands the importance of accuracy, professionalism, and discretion. What You’ll Do Manage restaurant reservations and guest inquiries via phone and email Use OpenTable to create, update, and manage reservations (including notes, preferences, and special requests) Confirm and reconfirm reservations and assist with overbook situations in coordination with the Manager on Duty Provide accurate information about the restaurant, menus, and special events Handle pre-payments for reservations and events when required Maintain accurate reservation records and troubleshoot discrepancies Support promotions and special events by communicating details clearly to guests Communicate effectively with managers and front-of-house teams Uphold confidentiality and follow all health, safety, and company policies What We’re Looking For Part-time availability, including evenings, weekends, and holidays OpenTable experience required Previous Host experience strongly preferred Prior Reservationist experience a plus Printing experience a plus Strong written and verbal communication skills Professional, organized, and guest-focused demeanor Ability to multitask and remain calm under pressure in a high-volume environment What We Offer Competitive pay: $20–$22/hour Part-time schedule (25–30 hours per week) Supportive, collaborative team environment Opportunity to grow within a well-established hospitality group Why Join Èlephante? At Èlephante, we pride ourselves on delivering unforgettable experiences to our guests and fostering a positive, professional workplace for our team. Your role as Reservationist is essential in setting the tone for every guest interaction. Apply today and become the voice of Èlephante in Santa Monica.

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Responsibilities
The Reservationist will manage restaurant reservations and guest inquiries via phone and email, ensuring accurate information is provided and maintaining reservation records. They will also assist with overbook situations and support promotions and special events.
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