Reservations agent - 6 month fixed term contract - Cashel Palace Hotel at Sige Relais Chateaux
Cashel, Tipperary, Ireland -
Full Time


Start Date

Immediate

Expiry Date

06 Apr, 26

Salary

0.0

Posted On

06 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Care Skills, English Language, Team Player, Reception Skills, Reservations Management, Upselling, Office Administration

Industry

Hospitality

Description
Company Description A Palladian manor, in the heart of Ireland, Cashel Palace is a luxury hideaway, meticulously restored and exquisitely reimagined. Spectacularly located by the Rock of Cashel in picturesque Co. Tipperary, the hotel is enveloped in nature and overlooked by ancient history. Job Description Key Duties and Responsibilities Manage guest enquiries and reservations, ensuring that their needs and wants are met to the highest standard. Give details of hotel facilities and pricing information. Upsell other areas of the hotel. Ensure expectations are set correctly, in advance of the guest’s stay. Office administration as required Requirements: 1-year previous experience in a reception/reservations role in a hotel Previous experience using Hotsoft a distinct advantage Excellent customer care skills Excellent command of the English language both written and oral is essential Highly motivated, and a team player. If this opportunity sounds right for you, apply now to take the next step in your hospitality career Additional Information Great employee benefits as part of the overall package. Sick pay On-site parking Employee discount Bike to work scheme Employee assistance program Food allowance Company events Additional leave Department: Other

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Responsibilities
The reservations agent will manage guest enquiries and reservations, ensuring high standards are met. They will also provide details about hotel facilities and pricing, and upsell other areas of the hotel.
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