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Reservations Agent at Accor
Dubai, Dubai, United Arab Emirates -
Full Time

Start Date

Immediate

Expiry Date

22 Dec, 25

Salary

0.0

Posted On

23 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Hotel Reservations, Customer Service, Communication, Organizational Skills, Opera, Microsoft, English Fluency

Industry

Hospitality

Description
Company Description The iconic Queen Elizabeth II (QE2) is a historic gem and the only floating hotel in Dubai. The hotel features 447 distinctive rooms. A one-of-a-kind entertainment destination, rich in history where the past is relived in the luxury of today. Guest experience is a true British heritage and history with a visit to one of the world's most celebrated ocean liners, now permanently docked in the new marina at Dubai's Port Rashid in the UAE. Job Description Interact with guests on a daily basis and assist them to book rooms and handle guests requests and preferences. Provide information about the hotel, local attractions and services. Knows the type of rooms available as well as their location and layout. Keep up to date knowledge on the selling status, rates, and benefits of all packages plans. Knows the credit policy of the hotel and how to code each reservation. Monitor and ensure that all reservations with corresponding TA commissions are thoroughly checked to avoid unaccounted commission invoices. Processing new reservations, including collecting payment information such as credit card numbers or other forms of payment. Qualifications Work experience as a Hotel Reservations Agent, or a similar role Proficiency in Opera and Microsoft Fluency in English; additional languages are a plus Excellent communication and organizational skills

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Responsibilities
Interact with guests to assist with room bookings and handle requests. Provide information about the hotel and local attractions.