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Reservations Agent at Accor
Dubai, Dubai, United Arab Emirates -
Full Time

Start Date

Immediate

Expiry Date

26 Mar, 26

Salary

0.0

Posted On

26 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Hotel Reservations, Customer Service, Communication, Organizational Skills, Opera, Microsoft, Fluency in English

Industry

Hospitality

Description
Company Description The legendary Queen Elizabeth 2 (QE2) is an iconic ocean liner reborn as a floating hotel and lifestyle destination. Celebrating its rich British maritime heritage, the QE2 delivers elevated hospitality, immersive storytelling, features 447 distinctive rooms and exceptional dining experiences to a global audience. Job Description Interact with guests on a daily basis and assist them to book rooms and handle guests requests and preferences. Provide information about the hotel, local attractions and services. Knows the type of rooms available as well as their location and layout. Keep up to date knowledge on the selling status, rates, and benefits of all packages plans. Knows the credit policy of the hotel and how to code each reservation. Monitor and ensure that all reservations with corresponding TA commissions are thoroughly checked to avoid unaccounted commission invoices. Processing new reservations, including collecting payment information such as credit card numbers or other forms of payment. Qualifications Work experience as a Hotel Reservations Agent, or a similar role Proficiency in Opera and Microsoft Fluency in English; additional languages are a plus Excellent communication and organizational skills Job-Category: Sales & Marketing Job Type: Permanent Job Schedule: Full-Time

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Responsibilities
Interact with guests to assist with room bookings and handle requests. Provide information about the hotel and local attractions.