Company Description
An architectural surprise inspired by an Egyptian aesthetic, 5-star Raffles Dubai offers the luxury of city-centre space, impeccable service and sophisticated Asian style. A 15-minute drive from Dubai International Airport, it is ideally located in the business and shopping district, adjacent to Wafi Mall and close to the magnificent Khan Murjan souk and the convention centres.
Job Description

DELIVER BESPOKE GUEST EXPERIENCES

• Provide highly personalized service, tailoring each interaction to meet the unique needs and expectations of ultra luxury clientele.
• Exhibit expert knowledge of all hotel products, services, and experiences to craft bespoke guest journeys.

QUALIFICATIONS

• Degree/Diploma in Training and Development or Hotel Management
• Working knowledge of Opera, Microsoft Office.

EXPERIENCE

• Minimum 2 years experience in Hotel or Resort, as Reservations Agents.
• Luxury hotel or resort background preferred
• Understands the local culture and have worked in the region.
  Additional Information
  Raffles Dubai Sheikh Rashid Road, Wafi121800 Dubai, United Arab Emirate

PURPOSE OF POSITION

To manage guest inquiries and reservations with exceptional service, ensuring seamless booking experiences while optimizing revenue and maintaining the highest quality standards.