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Reservations Agent at DK Group Inc

Dubai, Dubai, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

01 Feb, 27

Salary

3000.0

Posted On

03 Nov, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Industry

Hospitality & Travel

Description

Strong reservations management skills, including experience with hotel reservation systems and room inventory control.
Excellent communication skills, both written and verbal, with the ability to interact effectively with guests, team members, and other departments.
Proven customer service and customer satisfaction focus, with a track record of handling guest queries and resolving issues professionally.
Experience in training and supervising staff, including coaching, performance monitoring, and supporting team development.
Previous experience in a hotel reservations or front office supervisory role, ideally within a 4-star or 5-star property.
Strong organizational and time-management abilities, with attention to detail and accuracy in data entry and reporting.
Proficiency in OnQ and reservation software; good MS Office skills (particularly Excel and Outlook).
Knowledge of revenue management principles and basic understanding of pricing, forecasting, and distribution channels is an advantage.
Ability to work flexible hours, including weekends or holidays as required by operational needs.
Diploma or degree in Hospitality Management or a related field is preferred.

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Responsibilities