Reservations Agent at Hotel Frankenland GmbH
Berlin, Berlin, Germany -
Full Time


Start Date

Immediate

Expiry Date

11 Nov, 26

Salary

0.0

Posted On

19 Aug, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Industry

Hotels & Accommodation

Description

ecome our reservation all-rounder! 

Are you a passionate guest expert with a knack for sales?

Do you know our hotels' room categories, prices, and services inside and out, while always keeping an eye on the rest of the industry?

Do you feel at home in your work environment but are always hungry for more and eager to develop your skills? 

Then choose your path with Adina and become our new Reservation Agent. You'll expertly manage the daily operations of the reservations department and actively contribute to achieving our goals. You'll ensure that incoming phone calls and emails are answered quickly, politely, and efficiently. Accurately entering all information into our PMS "Protel" is second nature to you. Keeping our website and all booking platforms up-to-date is also your responsibility. Furthermore, you'll check all arrivals daily, work with the hotel front office teams to ensure individual guest requests are met, and provide insider tips for a truly memorable stay. 

If you have a degree from a hotel management school or another hotel-related qualification and have at least two to three years of experience in reservations or reception, we look forward to meeting you!


What you can expect at TFE hotels: 

  • 30 vacation days - time for yourself 
  • Discounts on accommodation and dining worldwide - also for family and friends 
  • Job ticket subsidy for bus & train 
  • Supplementary insurance for your health 
  • Support for fitness & wellbeing 
  • Diverse training programs - internal, external & international 
  • Over 1,500 brand discounts via Corporate Benefits 
  • Exchange opportunities within the TFE Hotel Group 


Responsibilities
Loading...