Reservations Agent | Hotel Indigo Auckland
Hotel Brand: Hotel Indigo
Location: New Zealand, Auckland
Hotel: Auckland (AKLAL), 53 St. Patrick’s Square, 1010
Job number: 151093

WHO WE ARE

At Hotel Indigo, we welcome all guests into our neighbourhood and share our love for the place we call home. We inspire them to explore and discover different perspectives, so every one of them can create new stories of their own. With over 125 properties worldwide, we look for individuals that can inspire our guests to make unique discoveries. Opening the door to meaningful connections to the diverse people, places, and cultures of the local area.
Taking centre stage in midtown Auckland, Hotel Indigo Auckland stands as a testament to the vibrant intersection of history, arts, culture and business. Our boutique hotel soars above the city’s skyline in one of midtown’s tallest buildings, where we’ve masterfully preserved the historic charm of the original façade – once home to Dexter and Crozier’s “The Motor House” – while creating a fresh, modern hospitality experience.
We’re on the hunt for a team focused, guest experience obsessed, Reservations Agent to join our team. You’ll be the first point of contact for many of our future guests, setting the tone for their Hotel Indigo Auckland experience. Working closely with our Reservations team, you’ll help process booking requests and ensure our guests receive a memorable experience from their very first interactions with us. Please note this role is part time and will be required to cover weekends.

WHAT WE NEED FROM YOU

• A positive attitude – experience is great, but enthusiasm is essential!
• Someone who loves getting the details right and keeping things organized
• Previous reservations experience within hotels – an understanding of hotel PMS systems (Hotel Key is ideal!)
• Excellent communication skills with a professional telephone manner
• The ability to juggle multiple tasks while maintaining attention to detail
• Ability to work weekends and work independently
• Higher education qualification or equivalent experience
• Legal right to work in New Zealand

Please refer the Job description for details