Reservations Agent at Minor International

, , Maldives -

Full Time

Start Date

Immediate

Expiry Date

23 Apr, 26

Salary

0.0

Posted On

23 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Hospitality, Reservations, Customer Service, Office Administration, Quality Control, Communication, Teamwork, Problem Solving, Attention to Detail, Language Skills, Market Understanding, Booking Systems, Opera, Distribution Channels, Guest Satisfaction, Motivational Environment

Industry

Hospitality

Description

Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. Job Description To serve the needs of the business, our guests and our colleagues by supporting the successful delivery of all requests received on behalf of the hotel. Assist the Reservations Manager in the effective operation of the Reservations department, to meet the business goals set out for the Department. Assist in managing incoming reservation request in order to avoid a back log of reservations. Maintain effective office administrative procedures within the department that will safeguard and detect double-bookings, non-guaranteed bookings, filing errors and other inaccuracies. Quality check reservations made the previous day. Maintain a motivational working environment within the department, and with other colleagues. Follow all reasonable work-related request made by your manager which may be outside your normal job activities, to achieve complete guest satisfaction and service. Qualifications At least 2 years' experience in Hospitality and Reservations Fluent in English, and fair in one other language is an advantage Familiar with the hotel operations available systems (Opera) and all distribution channels. Understanding of the dynamics of regional & local market, local competitors and events of the destination an advantage Additional Information A dynamic work culture in the most beautiful environment Competitive Compensation & Benefits Package The opportunity to be part of our successful Brands in the Maldives Great career development and opportunities with Minor Hotels Company Location: Anantara Dhigu Maldives Resort

Responsibilities

Assist the Reservations Manager in the effective operation of the Reservations department and manage incoming reservation requests. Maintain effective administrative procedures to prevent booking errors and ensure guest satisfaction.