SkiBig3 is about connecting and sharing all the pieces of a truly Canadian winter ski experience with visitors from around the globe. Grounded by our deep roots in the Canadian Rockies, the experiences we represent are exciting, adventurous, unique and rare. Respecting our unique mountain environment, working collaboratively with a diverse cross-section of individuals, and sharing our passion for Banff National Park is embedded in all that we represent and all that we do.
SkiBig3 is currently recruiting for the seasonal position of Reservations Agent / Snow School Lead to join our team for the 25-26 winter season.
Reporting to the Manager of People Operations and the Reservations Manager, the primary focus of the person in this role is to provide overall support for the Snow School and Reservations teams, ensuring that both teams work collaboratively to effectively optimize the sale and fulfillment of snow school lessons and Guided Adventures. The Reservations Agent / Snow School Lead will be performing daily duties & responsibilities as outlined below:

REQUIRED SKILLS & EXPERIENCE:

• Ability to learn systems including reservations, ticket and pass and scheduling software.
• Must be passionate about skiing/snowboarding
• Excellent organizational skills
• Excellent communication skills – both verbal and written.
• Computer skills in Word, Excel and ‘Outlook’ essential.
• Previous reservations and scheduling experience is preferred.
• Team orientated.
• Detail oriented.
• Professional.
• High level of autonomy with that “go-getter” attitude and enthusiasm.

OTHER REQUIREMENTS:

• Ability to legally work in Canada required.
• A driver’s license with a clean 3-year record is considered an asset
• Must reside in the Bow Valley
  Diversity – equity - inclusion. These are not just words to us; they are principles that guide decision-making throughout our business. How we build our teams, cultivate leaders, and create a workplace where employees feel comfortable bringing their most authentic selves to work each day.
  We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you are selected for an interview and require accommodations to be made for you during the process, please reach out to our People Operations Manager via the email address below.
  If you are the perfect fit for the above-mentioned position, please submit your resume and cover letter to employment@skibig3.com and tell us why.
  We thank all applicants; only those selected for an interview will be contacted
  Job Types: Full-time, Seasonal
  Contract length: 7 months
  Pay: $20.50 per hour
  Expected hours: 37.5 per week

Benefits:

• Casual dress
• Company events
• Store discount

Work Location: In person
Expected start date: 2025-09-2