Reservations Agent

at  Victoria Inn Hotel Convention Centre

WHO WE ARE LOOKING FOR:

The Victoria Inn is searching for a Reservations Agent (approx. 28-32 hours per
week). Successful candidate must be available for AM and PM shifts. As a Reservations Agent,
exceptional organizational abilities and the desire to interact with employees and guests on a
daily basis is required. Only candidates who have a positive customer service attitude will be
considered. Previous experience in a call center or with a switchboard is considered an asset.

POSITION SUMMARY:

Through the guidance of the Front Desk Manager, support the daily hotel operations by taking
guest reservations while providing superior service. Provide assistance to employees from
other departments, and ensure proper procedures, policies and standards are being followed.
We are an equal opportunities employer and welcome applications from all suitably qualified
persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Job Types: Full-time, Part-time, Permanent
Pay: From $16.30 per hour
Expected hours: 28 – 32 per week

Additional pay:

• Overtime pay

Benefits:

• Casual dress
• Dental care
• Discounted or free food
• Extended health care
• On-site gym
• On-site parking
• Paid time off
• Vision care

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Every Weekend
• Holidays
• Monday to Friday
• Morning shift
• On call
• Overtime
• Weekends as needed
• Weekends only

Experience:

• Call center: 2 years (required)
• Hospitality: 1 year (required)

Work Location: In perso

Please refer the Job description for details