Reservations and Front Office Staff at Vila Joya
Albufeira, Algarve, Portugal -
Full Time


Start Date

Immediate

Expiry Date

22 Apr, 25

Salary

0.0

Posted On

23 Jan, 25

Experience

0 year(s) or above

Remote Job

No

Telecommute

No

Sponsor Visa

No

Skills

Good communication skills

Industry

Hospitality

Description

Are you dreaming of working for one of the best home and restaurant in Portugal – 2 Michelin Stars since 1999. Do you love to create special moments and wonderful experiences for your guests?
Do you have good communication skills in different languages and do you have a passion for genuine hospitality?

SEASON 2025 - STARTING LATE FEBRUARY EARLY MARCH 2025 UNTIL NOVEMBER 2025

We are seeking a passionate receptionist whose attitude not only aims to please guests but extends to anticipating and satisfying their unspoken needs.
The role at our reception goes beyond the conventional check-in/check-out tasks. It encompasses a diverse range of duties and responsibilities at the core of our house, dedicated to deliver our guests a seamless and most extraordinary experience.

Responsibilities

Key responsibilities:

  • Welcome & assist guests with check-in, check-out & throughout their stay
  • Provide a very personalized service with professionalism & efficiency
  • Manage guest bookings for rooms, the Michelin restaurant, Vila Joya SEA and the Pool Restaurant
  • Liaise with all departements to ensure seamless guest experiences
  • Process payments, invoices and guest documentation/information with great detail and accurately
  • Identify opportunities to enhance guest satisfaction and act on them proactively
  • Uphold the highest level of professionalism, confidentiality and discretion in all guest interactions
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