SALARY: 32,500JOB TYPE: PERMANENTHOURS: FULL-TIMETOWN: MANCHESTER

Perfectly positioned just a stone’s throw away from Piccadilly Train Station, Manchester Marriott Hotel Piccadilly proudly emerges as the city’s leading 4-star destination.
We are currently recruiting for Reservation and Groups Manager to join our Truly Talented team. Reporting directly to the Revenue Manager, this is an exciting role a talented individual who is looking for career growth and for the opportunity to lead a hardworking team

What we offer

• £32,500 per annum
• Permanent, full-time contract (40hrs per week)

JOB SUMMARY

As the Reservation & Groups Manager at the Manchester Piccadilly Marriott Hotel, you will oversee the effective management of all reservations and group bookings to maximise revenue, occupancy, and guest satisfaction. You will lead the Reservations and Groups team to ensure seamless communication between other hotel departments, while delivering Marriott’s signature service standards.

SKILLS & EXPERIENCE REQUIRED

• Previous experience in hotel reservations (Marriott or other major hotel brand preferred).
• Strong understanding of hotel PMS (Opera experience highly desirable) and reservations systems.
• Excellent communication, negotiation, and organisational skills.
• Ability to analyse data and make strategic decisions.
• Leadership skills with experience managing and developing a team.
• Strong customer service mindset with a passion for hospitality.
  Having these core skills will put you one step further to joining Axiom Hospitality
  You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment.
  Having these core skills will put you one step further to joining Axiom Hospitality and Manchester Marriott Hotel Piccadilly.