Reservations Intern at Accor

Badhoevedorp, North Holland, Netherlands -

Full Time

Start Date

Immediate

Expiry Date

14 Jan, 26

Salary

750.0

Posted On

16 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Service-Oriented, Communication, Fluent In Dutch, Fluent In English, Proactive, Positive Mindset

Industry

Hospitality

Description

Company Description We are ibis Schiphol Amsterdam Airport, a bustling three-star hotel with 644 rooms, four unique F&B outlets, and a top team of 78 colleagues who warmly welcome our guests every day. Do you have the skills, humour and manager ability to make the guest and your colleagues feel at home? Then you are what we are looking for! Job Description What’s in store for you as a Reservations Intern? As the first friendly voice our guests and clients hear, you’ll be the heart of our reservation desk. You manage both individual and group bookings with care and precision — but that’s not all. Every reservation is a golden opportunity to boost business, and you know exactly how to unlock it by asking the right questions and listening closely. You’ll actively inform guests about all the amazing options our hotel offers turning every call or email into a memorable “Feel Welcome” moment. Our motto is “Feel Challenged” and trust us, this role is packed with opportunities to learn, grow, and take initiative! Qualifications What do we need from you? You’re looking for a full-time internship with flexible working hours. Hospitality runs through your veins; you’re genuinely service-oriented and love turning opportunities into wins. You’re a master communicator, fluent in both Dutch and English, and able to connect authentically with every guest. You’re eager to learn and grow, with a proactive, positive mindset. Additional Information Sounds good right? But what’s in it for you? Internship allowance of 750 euros per month Ibis is part of the Accor family. This means discount on overnight stays, food and drinks at colleague hotels worldwide; If you come to the hotel by car we can arrange a free parking spot; The opportunity to grow and develop yourself within your role, the hotel and even the Accor group; Of course we will also provide a free lunch or dinner, a good pension scheme and the opportunity to experience our hotel as a guest with our ibis Employee Experience program! Are we a match? Great! Apply now and send us your application via email: [email protected]. Do you still have some questions? No problem! Our HR manager, Romy Moll is more than happy to tell you everything you need to know about the hotel or the role.

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Responsibilities

As a Reservations Intern, you will manage individual and group bookings while providing excellent customer service. You will also inform guests about hotel options and create memorable experiences.