Reservations Manager at Minor International

, , Maldives -

Full Time

Start Date

Immediate

Expiry Date

29 Apr, 26

Salary

0.0

Posted On

29 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Reservations Management, Team Leadership, Training, Coaching, Performance Monitoring, Revenue Management, Inventory Management, Communication, Upselling, Distribution Channels, PMS, RMS, Market Understanding, Guest Satisfaction, SOP Adherence, Attention to Detail

Industry

Hospitality

Description

Company Description Minor Hotels is a global hospitality leader with over 560 hotels and resorts across six continents, a diverse portfolio of F&B businesses and a selection of luxury transportation services. With over four decades of experience, we build stronger brands, foster lasting partnerships, and drive business success by staying focused on what matters most to our guests, team members and partners. Wherever your journey leads, Minor Hotels delivers exceptional experiences around the globe. Explore our history, meet the people behind our success and discover the values that shape who we are today. NH Collection Hotels & Resorts | 103 hotels & resorts in 24 countries With its premium look and feel, the NH Collection brand showcases captivating hotels and resorts housed in authentic landmark buildings in key destinations across Europe, Latin America, the Middle East, Asia, and soon in Australasia. Our hotels are thoughtfully designed with an eclectic-elegant atmosphere to offer stays that evoke extraordinary feelings, paying great attention to stimulating details to create memorable moments. We welcome business travellers, friends, or couples seeking premium service. We craft experiences that place extraordinary feelings at the heart of everything we do in our hotels and resorts. At NH Collection Hotels and Resorts, our guests are inspired by each destination and its distinctive experiences, whether they’re looking for wellbeing, gastronomy, culture or just pure indulgence. Feel the extraordinary. NH Collection Maldives Reethi Resort is a private island of surreal beauty, located in the famed Baa Atoll in a UNESCO Biosphere Reserve. Lush with flora and fauna, with jewel-toned waters surrounding, it is your invitation to retreat into the embrace of nature and explore all its riches. Snorkel the vibrant reef with angel and butterfly fish just offshore, or the wonders of Hanifaru Bay only 20 minutes away. Enjoy a plethora of restaurants and leisure facilities on the island, your days unfolding as actively or tranquilly as you please. Embrace the Feel, Feel the extraordinary. Job Description As Reservations Manager you will drive the performance of the reservations team on property. You will ensure that all SOP's are being adhered to, responsible for training and coaching the team members and monitoring their performance. You will further be responsible for maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximising revenue opportunities and satisfaction of guests and team memebrs. You will ensure monitoring of daily arrivals for all guest requests to be carried out and communicated to. You will drive the communication to other relevant departments, all realistic expectations of guests are met, and reservations are honoured. You will assist Revenue Management with inventory management, including maintenance of allotments, group blocks, and rate codes in all applicable systems. You will take personal responsibility for driving up- selling within the property and to ensure optimal use of all distribution channels, e.g. IBE, GDS, Tour Operators, Small Luxury Hotels, Regional and Corporate Sales Offices. Qualifications College degree in hotel management. 3 years experience in hotel reservations and rooms divisions. Familiar with the hotel operations available technology (PMS & RMS) and all distribution channels. Understand the dynamics of regional & local market, local competitors and events of the destination. Additional Information Careers at Minor Hotels This isn’t a job. It’s a calling. Explore the world with us to find your passion. If you are ready for the next step, we can support your growth locally and globally. Aspire to lead with Minor Hotels. Everyone who joins our global team enjoys unparalleled opportunities for professional and personal development, an innovative and vibrant work environment, and a commitment to helping every team member achieve the perfect work-life balance. At Minor Hotels, we focus on what truly matters to you, helping you achieve your full potential whichever career path you choose. Company Location: NH Collection Reethi Beach Resort Maldives

Responsibilities

As Reservations Manager, you will drive the performance of the reservations team and ensure adherence to standard operating procedures. You will also be responsible for maintaining and improving reservations operations to maximize revenue opportunities and guest satisfaction.