Reservations & Reception / SHOTO Washington DC at McClure Engineering

Washington, District of Columbia, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Oct, 26

Salary

0.0

Posted On

17 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Basic Math, Fine Dining Experience, Attention To Detail, Organization, Pressure Management, Teamwork, Telephone Etiquette, Guest Relations, Hospitality Management

Industry

Restaurants

Description

Description SHOTO Washington DC is the latest concept from renowned restaurateurs and venture capitalist Arjun Waney (ZUMA, ROKA, COYA, La Petite Maison [LPM] & The Arts Club). Launched in the heart of the Nation's Capital, SHOTO offers a contemporary, sophisticated twist on the Japanese izakaya style of informal dining, while respecting traditional techniques and culture. The 140-seat boutique Japanese restaurant, designed by world-renowned interior designer Noriyoshi Muramatsu of Studio Glitt in Tokyo, features a bar-lounge area, wine, sake, and whisky cellars, an open kitchen with a robata grill and sushi counter seating, private dining rooms, and an intimate, landscaped outdoor terrace. Showcasing the unique flavors of modern Japanese-influenced cuisine, the menu features a variety of shared plates, including snacks, sushi, and tempura, as well as skewers of meats, fish, poultry, and seafood from the robata grill. The high-energy bar and lounge at SHOTO will offer bespoke, handcrafted specialty cocktails and an extensive selection of Japanese Sake, Shochu, and rare, hard-to-find Whisky. SHOTO Washington DC is located at Midtown Center, 1100 15th Street NW, Washington DC 20005. Our entrance is on L Street NW, between 15th and 16th Streets NW. Our Company offers the following benefits to successful applicants: Included in the tip pool, with competitive annual earnings based on base pay rate plus tips Competitive compensation package reflecting experience, performance, and tip participation Partial employer-paid medical, dental, and vision insurance (Full-Time) Employer-paid life insurance Commuter benefit program Freshly prepared staff meals while on duty Employee dining discount program Extensive training, professional development, and career advancement opportunities Flexible scheduling, with availability required for lunch and dinner shifts, including nights, weekends, and holidays We look forward to being in contact and providing you with the necessary tools to grow within our community and your personal and professional life. All applicants must be authorized to work in the United States. SHOTO Washington, DC, is an equal opportunity employer. Requirements QUALIFICATIONS: To perform this role successfully, candidates must be able to execute each essential duty with precision, professionalism, and a strong commitment to excellence. The requirements below reflect the knowledge, skills, and abilities expected in a luxury dining environment. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. Essential Qualifications: Exceptional communication skills with the ability to engage guests in a polished, professional manner Strong basic math skills to ensure accuracy in orders, payments, and guest transactions Minimum of 2 years of experience in a similar role within a fine dining or upscale hospitality environment Demonstrates meticulous attention to detail with a focus on accuracy, timing, and presentation Ability to prioritize and remain highly organized in a fast-paced, service-driven environment Follows direction with consistency and executes standards at a high level Maintains composure under pressure and resolves guest concerns with professionalism and sound judgment Works seamlessly as part of a team, contributing to a cohesive and elevated service experience Ability to perform independently with minimal supervision while maintaining service standards Maintains strict confidentiality of guest information and internal operations Professional and articulate telephone etiquette, with clear and courteous communication This role is ideal for individuals who take pride in delivering a refined, welcoming, and seamless guest experience from arrival to departure.

Responsibilities

Manage guest reservations and reception duties to ensure a seamless arrival and departure experience. Provide polished, professional engagement and maintain high service standards in a luxury Japanese dining environment.