EDUCATION

• Secondary (high) school graduation certificate

EXPERIENCE

• 1 year to less than 2 years

• Establish work schedules and procedures
• Perform same duties as workers supervised
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
• Assist clients/guests with special needs
• Co-ordinate, assign and review work
• Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
• Receive and record bookings for package tours
• Maintain internal record-keeping system
• Greet people and direct them to contacts or service areas
• Answer inquiries from clients and other company personnel