ARE YOU THE ONE WE’RE LOOKING FOR?

We are seeking a dynamic, highly motivated Resettlement Assistance Program Worker who demonstrates our values of compassion, accountability, responsiveness, and empowerment to our clients, families, and each other.
Under the Resettlement Assistance Program (RAP), the Government of Canada helps Government Assisted Refugees (GARs) when they arrive in Canada by providing direct financial support and funding immediate and essential services. The Wesley Resettlement Assistance Program, located in Brantford, ON, delivers RAP immediate and critical services to clients generally within four to six weeks of arrival in Canada. The Wesley RAP worker ensures the smooth delivery of the RAP program, including immediate and essential services. These services include reception services and temporary accommodation at Wesley Reception Centre or/and Hotel, assistance with locating permanent accommodation, needs assessment and referrals to other settlement programs and community-based services, information and orientation on financial and non-financial information, as well as life skills training; and links to essential federal and provincial programs.
This position is a unionized, full-time, permanent position. The rate of pay is $23.93 per hour. This position is 37.5 hours per week.

• Arrangements Before Clients’ Arrival: Upon receipt of the Notification of Arrival Transmission (NAT), review its content to adequately plan the reception of the refugee clients (consider the number of individuals, language spoken, ages, medical conditions, other special needs, etc.).
• Plan for the necessary number of staff (RAP workers, Life Skill Workers) and interpreters on arrival day, depending on the client’s language, age (additional staff required when there are minors), physical and mental health, or any experience of trauma that may be noted in the NAT.
• Provide adequate support and orientation to RAP clients to adjust during their initial days in Canada before living on their own in the community.
• Conduct an initial RAP needs assessment to identify immediate resettlement needs and determine which services, RAP or otherwise, are required to meet these needs during the client’s first 4-6 weeks in Canada.
• In addition, upon clients’ arrival and before a more comprehensive needs assessment and their first appointment with a primary care practitioner, assess whether they have any apparent urgent needs not noted on the NAT that need to be addressed immediately.
• Provide orientation and link to essential federal/provincial programs and services so the clients can understand and access fundamental services like all other Permanent Residents or Canadian Citizens.
• Work under a lens of integration with other Wesley programs to ensure efficiencies are realized through evidence-based practices.
• Maintain required participation records and relevant program statistics, continuously looking for efficiencies to implement within the program.
• Ensure that records are kept confidential and secure at all times.
• Report and communicate progress strategies, challenges, and program status to the management team.