QUALIFICATIONS

• Post-secondary education preferred along with 1 year clerk/receptionist experience;
• Front desk and customer experience are preferred;
• Demonstrated proficiency with PC’s, and various office programs including Microsoft Office (Word, Excel), Google Workspace, etc.;
• Ability to work independently and as part of a team;
• Excellent communication, organizational and interpersonal skills;
• Ability to work within a culturally diverse environment;
• Ability to work and handle all duties in a confidential manner;
• Ability to multitask and work under the pressure of deadlines;
• Ability to use a variety of office equipment including; photocopiers, printer and POS machine, etc.
• Must have a valid driver’s license;
• Familiarity with the Occupational Health & Safety Act, its regulations and other health and safety related legislation and standard experience in a service-related environment.
  Benefits Information
  Why Lakehead
  Application Deadline:
  Friday, September 12, 2025 - 11:59pm
  Salary:
  Level 5: $46,264.40 - 54,563.60
  Contact Information:
  humanres@lakeheadu.ca
  Reference Number:

• Answer phones and take messages from students, conference guests, contractors etc. when required;
• Transfer calls/inquires to appropriate locations when required;
• Receive trouble calls and service requests for residence and respond accordingly;
• Maintain accurate key inventory and issue and receive keys for students, staff, conference guests, travelers and contractors;
• Receives and sorts all incoming letter mail parcels and deliveries;
• Sends mail pick up notifications to students;

• Interacts with students, staff, conference guests, visitors and general public to provide and/or

  obtain information on services, etc.;

• Organize and maintain various files of correspondence, records, brochures and other materials;

• Assess the condition of residence rooms prior to student arrival and departure as required;
• Other related duties as required.