ABOUT US:

At Aimbridge, the General Manager is responsible for all aspects of operations for their assigned property, ensuring financial performance is optimized, high-quality service levels are maintained, and the hotel complies with all regulations and standards. The role requires strong leadership in sales and budget initiatives, effective systems management, and a commitment to enhancing the guest experience.

EDUCATION & EXPERIENCE:

At least 6 years of progressive experience in a hotel or related field, or a 4-year college degree with 4 to 5 years of related experience, or a 2-year college degree with 5 to 6 years of related experience.
Valid driver’s license for the applicable state.

• Financial Management: Optimize financial performance by maximizing revenue and controlling expenses. Work with financial data to support hotel operations effectively.
• Topline Involvement: Lead the development and execution of sales plans and budget initiatives. Engage actively in hotel sales efforts, including meeting with top accounts and potential clients to drive business growth.
• Systems and Reporting: Utilize Windows operating systems, spreadsheets, and word processing for effective management and reporting. Quickly evaluate and select among alternative courses of action to enhance operational efficiency.
• Guest Experience: Ensure high-quality product and service levels by maintaining a strong customer service orientation. Listen to and resolve guest concerns, ensuring their satisfaction and loyalty.
• Leadership: Provide hands-on leadership to support, supervise, and guide management teams and associates. Motivate, coach, counsel, and discipline personnel to foster a positive, team-oriented environment that focuses on guest satisfaction.
• Networking and Relationship Building: Skills in building and maintaining relationships with key stakeholders, including corporate representatives, owners, vendors, and local community leaders.