Residence Manager at ACHIEVE a Chapter of The ARC New York

City of Binghamton, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Aug, 26

Salary

26.25

Posted On

27 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Staff Supervision, Program Management, Compliance Monitoring, Person-Centered Planning, Performance Management, Scheduling, Payroll Approval, Case Management, Interdisciplinary Communication, Crisis Intervention

Industry

Individual and Family Services

Description

Description Residence Manager Location: Greater Binghamton Area Salary: $25.00 -$26.25 Benefits: Include medical, dental, vision, retirement, company-paid life and disability coverage, optional voluntary plans, and 33 days of PTO annually for eligible full-time employees The Residence Manager / Direct Support Supervisor is responsible for the overall operation, compliance, and performance of assigned residential programs. This role provides leadership to staff, ensures high-quality person-centered services, and maintains regulatory and organizational standards while promoting the health, safety, and independence of individuals served. Residence Manager Key Responsibilities Oversee day-to-day operations of assigned residential programs, ensuring quality care, health and safety, and compliance with OPWDD and agency standards Supervise, coach, and evaluate staff (Assistant Residence Managers and Residential Aides), including hiring support, scheduling, payroll approvals, and ongoing performance management Develop and maintain staff schedules to ensure appropriate program coverage, including participation in a 24/7 on-call rotation Ensure completion, accuracy, and compliance of all program documentation, including Life Plans, ISP/SAP plans, habilitation plans, notes, and billing records Lead and participate in interdisciplinary meetings, case conferences, and communication with families, guardians, and service providers Promote person-centered practices by supporting independence, choice, and meaningful outcomes for individuals served Monitor program compliance, identify and address incidents or safety concerns, and participate in investigations as required Ensure staff complete required trainings and maintain certifications (e.g., CPR, First Aid, SCIP), while supporting ongoing professional development Maintain effective communication with internal teams, leadership, and community partners to support consistent service delivery Perform additional duties and program support activities as assigned Requirements Associate degree and 3 years of experience in OPWDD or a similar human services setting, or an equivalent combination of education and experience Must physically be able to perform required certifications and lift fifty (50) pounds. Possess a valid driver’s license acceptable to the agency’s insurance carrier guidelines.

Responsibilities

The Residence Manager oversees the daily operations, compliance, and performance of residential programs to ensure high-quality person-centered services. This includes supervising staff, managing schedules, and maintaining regulatory standards for the health and safety of individuals served.