BACKGROUND:

Mezzino Student Living is a rapidly expanding student accommodation operator, managing over 9,000 beds across 37 locations in Ireland and the UK. Since commencing operations in Ireland 4 years ago we have firmly established Mezzino as a major player within the Irish student accommodation sector and are the only company with operations in the university cities of Dublin, Galway, Cork, and Belfast.
We now require a dynamic & confident Residence Manager to join our team with responsibility for managing a new property we are on-boarding in Galway City.
During the academic year the property is occupied by students attending full time programmes in various nearby Colleges and Universities and over the Summer months is occupied by students attending language courses and short / part-time programmes.

QUALIFICATIONS/EXPERIENCE:

The ideal candidate will likely hold a Qualification in Business, Property Management or Hospitality Management and / or previous relevant management experience within the student accommodation / hospitality sector.

Reporting directly in to our Operations Manager for Ireland you will be responsible for maximising occupancy levels, maintaining operational efficiency of the site and maximising resident satisfaction and engagement.

You will have specific responsibility for:

• Managing accommodation lettings for both Summer and Academic year.
• Recruiting and managing on-site team.
• Liaising with the student residents, their parents, university personnel and external contractors.
• Ensuring high standards of accommodation are maintained at all times.
• Delivering a customer focused offering and achieving high levels of guest satisfaction throughout the year.
• Maintaining a safe and secure living and working environment for all.

You will be a self-starter, well-organised and able to think on your feet with strong interpersonal skills.